Careers

Administrative Specialist - Ft. Bliss

The AFX Group, LLC is accepting resumes for an Administrative Specialist. This position is designated as a Service Contract Act position. 

This position is open to incumbent personnel only. To be considered for this position, you must currently be serving in this position at the designated military installation.

The Army Transition Assistance Program (TAP) provides members of the Armed Forces with the highest quality of services, training, and transition support to make their transition from the military into civilian life a success.

The Administrative Specialist is the primary customer-service interface with the Soldier-client. The Administrative Specialist works directly for the Contract Installation Manager (CIM) and the Liaison Officer (LNO). The Administrative Specialist greets clients, determines client needs, and schedules clients for services in support of meeting those needs.

OPENING DATE: July 14, 2021

CATEGORY: Full-Time, Service Contract Act

STARTING DATE: September 2021

REQUISITION NUMBER: 2021-009

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Provide professional customer service by determining client needs and solving problems.
  • Interact with clients in person and answering calls to the center.
  • Schedule clients for services provided in the data management system (TAP XXI).
  • Receive mail and deliveries (with support from available staff members).
  • Monitor and direct day-to-day operations of the front desk and lobby.
  • Direct clients to appropriate transition support agencies (Veterans Affairs (VA), Mobile Transition Teams (MTT), Soldier Readiness Program (SRP), Transition, etc.)
  • Maintain office workflow and resolving client and counselor scheduling problems related to services.
  • Assist with coordinating the Center’s TAP XXI System access and work orders.
  • Monitor, recommend orders, and receive supplies and equipment and submit external agency support requests (automations trouble tickets, printing).
  • Assist with on-boarding and training of new employees.

QUALIFICATIONS

  • High school diploma or GED and at least 2 years of proven experience applicable to the position.
  • Prefer working knowledge of Army chain of command and government transition program. Strongly prefer experience working with the military or with the government’s Transition Assistance Program.
  • Customer service skills and experience. 
  • Detail oriented and organized individual with integrity and willingness to learn.
  • Strong communication, briefing and technical writing skills.
  • Adept typist; minimum of 60 words per minute ability. 
  • Experience with software packages such as MS Word, Excel and PowerPoint.

 

TO BE CONSIDERED FOR THIS POSITIONPLEASE EMAIL ONLY YOUR COVER LETTER AND RESUME (ANY OTHER DOCUMENTS SUBMITTED WILL NOT BE EVALUATEDTO CAREERS@THEAFXGROUP.COM

 PLEASE INDICATE THE REQUISITION NUMBER IN THE SUBJECT LINE OF YOUR EMAIL. 

All qualified applicants will receive consideration for employment without regard to racecolorreligionsexsexual orientationgender identity or national origin.

 

If you have a disability and need assistance searching or applying for jobs, please contact us at HR@theafxgroup.com or (703) 884-2222 x310. Please understand that these resources are only to assist those with disabilities.

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